Quality Assurance Department (QAD)

The Quality Assurance Department (QAD) is responsible for maintaining and enhancing the standards of education, administration,
and overall institutional performance. The office ensures that the college meets established benchmarks for quality in all its
operations, fostering a culture of continuous improvement and accountability.

QAD is managed by the Quality Assurance Director and supported by a QA Officer, QA coordinators from academic departments,
and heads of administrative departments, all working collaboratively to oversee QA-related matters.
QAD ensures the College aligns with national and international quality standards applicable to higher education through the guidance
of MoHERI and OAAAQA, applying the ADRI model for continuous improvement.

The responsibilities of the QAD include:

  • Ensuring implementation of the College’s strategic objectives through the management of the Strategic Plan, Operational Plans, and Action Plans.
  • Ensuring all college processes are in place and conducting periodic reviews to maintain quality standards.
  • Overseeing the College’s risk management processes.
  • Developing and implementing the institutional plan for quality assurance.
  • Ensuring QA policies and procedures align with accreditation standards and regulatory requirements.
  • Ensuring compliance with all relevant laws and regulations in QA activities.
  • Maintaining the College Policy Register and initiating periodic policy reviews.
  • Overseeing the College’s accreditation processes and preparing accreditation reports.
  • Collecting, analyzing, and interpreting academic and administrative data to support decision-making and improvement.
  • Conducting routine surveys for feedback and evaluation.
  • Coordinating the evaluation of academic programs with departments to ensure alignment with learning outcomes and benchmarks.
  • Conducting internal audits and reviews of operations, programs, and services to identify improvement areas and recommend corrective actions.
  • Promoting a culture of continuous improvement and quality awareness.
  • Collaborating with faculty, staff, students, and external stakeholders to gather input on QA initiatives.
  • Maintaining records of QA activities, audits, and reports.
  • Preparing and presenting QA reports and progress updates to College leadership and governing bodies.
  • Keeping updated with trends and best practices in higher education quality assurance.
  • Benchmarking the College’s performance against national and international Higher Education Institutions (HEIs).